Why does imessage not work

Color means a lot, especially when it comes to the text messages on your iPhone. When you send a text using iMessage, it appears in a blue bubble. If all your texts are in green bubbles, that means you are only texting with Android users Android doesn't support iMessage or your phone's iMessage feature simply isn't working.

Here's how to troubleshoot iMessage and get it working. If iMessage isn't working properly for you, you're losing out on a couple of key advantages that iMessage has over ordinary SMS text messaging. They're also encrypted from end to end, synchronize across all your Apple devices, and let you see when the other person is typing, so you know a response is coming.

All that only works with other iPhone users. But if that's not working — and your messages appear in green bubbles even if you know the other person has an iPhone — it's time to troubleshoot. Anytime you're not sure if an internet service is working properly, the first thing you should do is double-check your connection. In principle, iMessage should "fall back" to cellular if your Wi-Fi isn't working, but it's always possible something went awry. Turn Wi-Fi off by swiping the button to the left, wait a moment, and turn it back on with a swipe to the right.

Turn your cellular data off by swiping the button to the left, wait a moment, and turn it back on with a swipe to the right. Make sure you see both Wi-Fi and cellular symbols at the top of your iPhone's home screen. Keep in mind that an iMessage failure can be caused by a problem with your iPhone — or with the person you're exchanging messages with. Is iMessage failing with only one iPhone user or with every iPhone user you text with?

If necessary, send a short text message to several people and see whether the problem is limited to one person or to everyone. It's possible that iMessage is misconfigured, and your phone is not on the list of devices that can use iMessage. If you try to send a message and you see with an alert that says Not Delivered, follow these steps:. There are several reasons for this:. If you don't see your phone number, you can link your iPhone number to your Apple ID so you can send and receive iMessages from your phone number.

Open Messages and tap the group message. If you see a message that says you left the conversation, then either you left the conversation or you were removed from the group message.

You can rejoin a group message only if someone in the group adds you. If you have other issues with a group message, you might need to delete the conversation and start a new one.

To delete a group message:. When you delete a message, you can't recover it. If you want to save parts of a message, take a screenshot. To save an attachment in a message, tap the Download button.

The photo or image will be saved to your Library in the Photos app. To send an SMS message , you need cellular network connection. If you don't see an option to turn on MMS Messaging or Group Messaging on your iPhone, then your carrier might not support this feature. Make sure that your device has enough space to receive images and videos.

Before you proceed to the steps listed below for fixing iMessage, you need to first determine whether your iMessage is actually experiencing problems or if one of your contacts is actually the one having issues with iMessage. If iMessage is having problems with all of your contacts, the problem is likely on your end. The best way to figure out if your iMessage is the culprit or not is to send a message to one of your contacts who owns an iPhone.

They don't have to reply; you just have to send them a message. If the message pops up in a blue bubble, then your iMessage is working. If it comes up green, iMessage is not working on your device. If iMessage does not appear to be working on your device, try following these steps to troubleshoot the issue. Start off by going into your device's Settings, then into Messages. Turn iMessage off on your phone by tapping your finger on the button next to iMessage.

Next, power off your device by holding down the home button and sliding your finger across the screen to turn it off.

Turn your device on again and go back into Messages. Turn iMessage back on. This is usually the quick fix that gets iMessage working again. However, if this does not work, proceed to Step 2. This will give you a list of your e-mail addresses and phone numbers that are already configured to send and receive iMessages on your particular device. Find the section entitled Start New Conversations From and make sure that there is a checkmark next to it.

If there is no checkmark next to it, tap on it with your finger to enable iMessage. Since iMessage only works with data and WiFi, your device needs to be connected to the Internet for iMessage to be used.

Check your connection by swiping up from the bottom of the screen.